As the oven repair man left my house yesterday afternoon, he said, "Bye, and sorry it took so long." Long? Oh gee, not so long. The oven has only been broken SINCE JULY 4!
Don't get me wrong - I have been cooking. The oven wasn't completely broken. But let me start at the beginning, and I promise to give you an abridged version of the oven saga.
July 4. I'm pulling a pan out of the oven, and the entire control panel on top comes with it, and it is left dangling by a wire, which is sparking. I shut off the power and call a repair guy.
July 6- Repair guy comes. Says I need a new control panel. Orders part. Charges me $150 for service call.
A few weeks later: Repair guy comes to install control panel. $350 part. But repair guy then realizes that something else is also broken. Promises to get additional part. Meanwhile installs new control panel. This partially fixes the oven. It can cook but it is quirky. For instance, it no longer likes the number 2, so I can't heat the oven to 325 degrees, or any other temperature that has a 2 in it. Also, the clock and the timer don't work. The whole panel is sluggish - sometimes it will respond, but other times it just doesn't want to turn on.
Late August -October. Repair man is on the lam. Won't return calls. (Why don't I call someone else? Because I'm already out $500 to this guy, and don't want to start paying someone else for another service call.) Finally after increasingly less patient, though not yet threatening calls, repair guy calls me back saying that the part he needs is obsolete. Can't get it.
October - I call the manufacturer and speak to customer service. They need a part number. The oven guy can't find it. I spend a great deal of time online at sites like "obsoleteparts.com" looking for the oven cable I need.
November. Despair. Thanksgiving approaches. Resigned to possible purchase of new oven.
Monday November 15: Out of the blue phone call from oven repair guy. He took out someone's oven last week and salvaged the parts. He thinks he has what he needs to fix my oven.
Wednesday, November 16. He shows up. He works for 45 minutes. He curses. He talks to himself. He chuckles. Finally I hear a triumphant laugh. He has gerry-rigged something but the oven is working. Just in time for Thanksgiving. It only took a little more than 4 months. And no, he didn't have the audacity to try to charge me again. Never say never.